What can we help you with?
Getting Started
This collection explains how to get a free trial, create a course, reset your password, upgrade your account etc.
Browsers and screen resolutions
Find out about the supported browsers and screen resolutions.
Updated over a week ago
Preferred image sizes
Drag-and-drop and hotspot question background, single choice image question, section icons, course logo, and background.
Updated over a week ago
Upgrade your account
After your 14-day trial ends, click on 'upgrade now' on the top right of your screen to gain full functionality.
Updated over a week ago
Free trial period
When you sign up, you get a 14-day free trial to enjoy the full functionality of Easygenerator.
Updated over a week ago
Easygenerator VPAT
Here is a complete Voluntary Product Accessibility Template (VPAT).
Updated over a week ago
How Easygenerator complies with GDPR
A guide to our GDPR readiness program.
Updated over a week ago
Security at Easygenerator
The security and integrity of your data are critically important for us, and we’ve built our services around this idea.
Updated over a week ago
Billing info and account settings
Here's how you can change your name, billing info, see invoice history, cancel the subscription and delete your account.
Updated this week
Reset password
Learn how to reset the password to your Easygenerator authoring account, and how learners can reset their password to Easygenerator courses.
Updated over a week ago
Using tags to organize courses
Tags help you categorize, search and navigate through your courses.
Updated this week
Notifications
As the course author, you get in-app and email notifications when co-authors or reviewers tag you, respond to or close your review comments.
Updated over a week ago
Navigation within the course editor
In Easygenerator, courses can be sorted by alphabetic order / date / template / tag.
Updated this week
How to delete a course
As the course owner, you can delete any course you've created. A co-author can not delete the course, but can stop co-authoring.
Updated over a week ago
Create a course
An overview of 5 steps you have to follow to set up a course: (1) Create, (2) Design, (3) Configure, (4) Publish and (5) Results.
Updated over a week ago
What is a course?
Online courses include e-learning material like content and question items organized into sections.
Updated over a week ago
Chat support hours
Start a new conversation with Easygenerator Support Specialists to get professional help or didactic advice.
Updated over a week ago
Didn't find your answer? Shoot us an email!
Our customer success team will help you solve any issue.