5 tips on how to create a customer service training program
Great customer service can lead to higher customer retention rates and better satisfaction overall.
By Alexandra Hemmer on May 28th 2021
Use learning objectives
Using learning objectives is the first and probably most important cornerstone for e-learning course creation. What will your learners know…
By Kasper Spiro on Jan 29th 2020
E-learning, Authoring, How-to
How to create interactive training modules step by step
With a user-friendly authoring tool, anyone can create interactive and engaging training content.
By Danielle Agass on Jan 14th 2020
E-learning, Blended learning, How-to
How to beat the forgetting curve
Long-term retention of learning is hard to achieve through one-off learning events/courses. That’s because, all too often, we forget what…
By Kasper Spiro on Jan 7th 2020
Follow these three easy steps to create high-impact courses
We’ve put together this simple three-step process, which you can follow whenever you create a course.
By Kasper Spiro on Dec 10th 2019
Write better learning objectives in 3 easy steps
The most effective trainers are those who can guide the whole learning process from the very beginning. And the best…
By Kasper Spiro on Nov 12th 2019
Blended learning, How-to
Enhance your blended learning with Easygenerator
In this month’s training session we took a look at the features in Easygenerator that can help you launch or…
By Kasper Spiro on Oct 30th 2019