‘Shifting responsibility for learning to the learners themselves’ became a top priority for Tim Munden when he was appointed Unilever’s Chief Learning Officer in 2016. By doing so, he made it one of the key principles for the company’s 16,000 employees that they should drive their own knowledge acquisition while sharing their discoveries with each other along the way.
This type of Employee-generated Learning (EGL) is becoming mainstream in the corporate world. EGL’s collaborative approach to learning empowers employees to participate in knowledge sharing – a method highly recommended by seasoned learning professionals.
There are five stages to launching an EGL model, which include:
- Publishing and Sharing
- Maintenance and Quality Assurance
As part of this six-part blog series for Learning & Development (L&D) managers, we’ll walk you through each of those stages chronologically, while highlighting some of the current best practices. We’ll also show you how to use Easygenerator’s software during each stage.
Easygenerator is the perfect all-in-one e-learning tool for peer-to-peer knowledge sharing. It allows your employees to create their own content on whichever topic they’re an expert in.
Used by more than 50,000 employees across 2,000 different organizations, Easygenerator’s authoring tool is equipped with a number of features specifically designed to help L&D teams implement their own EGL model.
Before we dive deeper into the nitty-gritty of the software, let’s take a look at some of the popular topics which subject matter experts (SME) have been using Easygenerator for:
- New models and services (product leadership teams)
- Programs for optimizing working relationships with clients (client service teams)
- Answering calls and resolving issues effectively (call center teams)
- Interacting with clients (field representatives)
- Tips and tricks for using analytics tools (analytics teams)
So how exactly does EGL help with L&D?
- EGL is faster than conventional content creation. It eliminates the sometimes time-consuming sign-off process between L&D and SMEs. A group of SMEs can now simply go ahead and produce content on topics which they feel their fellow employees need to know about.
- EGL is more cost-effective because it is less reliant on centralized L&D staff and third-party suppliers.
- EGL is agile because SMEs can be more responsive to the needs of the business. They have the real-life knowledge needed to keep their colleagues informed and competitive.
- EGL is rapidly scalable because it draws from a very large pool of content creators – the employees themselves.
- EGL is higher in quality because it taps into real-life knowledge and expertise. Instead of conveying only broad, theoretical knowledge, EGL educates people in what they really need to know to do well in their jobs. Meanwhile, L&D continues to play a role in providing the necessary quality assurance.
Used by more than 50.000 employees across 2000 organizations, Easygenerator helps L&D teams implementing their own EGL model by offering zero learning curve authoring and services. If you’d like to find out how large corporates have successfully implemented EGL, please take a look at our customer cases, where you’ll find further inspiration from the likes of T-Mobile, Nielsen and many more.