How Sodexo tackled resource constraints with Easygenerator

With Marion Moulin, L&D Program Coordinator

At a glance

Company

Sodexo is a global facilities services company that delivers food services and workplace solutions, with a large and diverse workforce across many countries.

Headquarters

France

Industry

Facilities Services

Employees

428,237

In fast-paced, competitive industries like food service and facilities management, training employees is a challenge. It’s even more of a challenge for a company the size of Sodexo.

The workforce at Sodexo consists of people from over 130 different nationalities. Marion Moulin, L&D Program Coordinator for Global Learning and Development at Sodexo, found her team struggling to keep up with the high volume of regional training requests.

Key results

  • Created training content 22x faster
  • Reduced content creation costs by 42x
  • Delivered 150 learning resources in the first year
  • Enabled regional teams to create just in time training
  • Eliminated the need to decline local training requests

Scaling regional training with limited L&D resources

Challenges:

  • High volume of regional training requests across a global workforce
  • Limited capacity of the central L&D team
  • Difficulty meeting specific local training needs

Regional requests can be highly specific. With a diverse workforce as well, local culture and language differences needed to be considered. Often, the sheer volume of requests left the team at a loss, and translation of materials was an expensive, time-consuming process.

To meet regional training needs, Marion and her team tried fulfilling requests at the global level. But, given the large number of training requests and the limited capacity of the global L&D team at Sodexo, Marion and her colleagues were unable to fulfill essential tasks like course maintenance and preparing “just-in-time” training materials.

The team knew they had a company filled with subject-matter experts (SMEs) who had the specific knowledge but needed an efficient way to share it with a larger audience.

Enabling SMEs to create regional training at scale

In search of an authoring solution that would enable employees to easily and quickly create their own training materials at the regional level, Sodexo turned to Easygenerator.

By putting course creation in the hands of SMEs, courses could be immediately ready to use without lengthy translation and localization processes. And with standardized templates, consistent and quality courses could be created at the local level without having to go through a central department.

Marion recognized Easygenerator as a simple solution for creating fast, on-demand regional training materials. Employees had a simple tool at their disposal for authoring and publishing e-learning, enabling those with the expertise to share their knowledge with colleagues.

“Easygenerator made things easy. It is easy to drag and drop and to start understanding on your own just by trying things. If you have a question, just use the chat with Easygenerator support, and it’s super-fast. And when the course is finished, you can just share it with anyone you want.”
Marion Moulin
Marion Moulin L&D Program Coordinator
Marion Moulin

Results of creating training 22x faster

Since adopting Easygenerator, the global L&D team at Sodexo no longer needs to decline requests for local training materials. Now employees can use Easygenerator to create just-in-time, region-specific learning content. 

 

Regional teams at Sodexo have been able to build learning modules 22 times faster than using instructional designers and 42 times cheaper. With such savings, Marion and her team have saved both time and money to add value elsewhere in the company. 

2.500+
courses created
150
resources in the first year
22x
faster content creation
42x
fewer costs

Q&A

How can L&D teams handle a high volume of training requests?

L&D teams can handle a high volume of training requests by shifting content creation to subject-matter experts across the business. This reduces pressure on the central team and allows training to be created closer to the source of knowledge. At Sodexo, Easygenerator enabled regional teams to create their own training, helping L&D keep up with demand.

How can organizations deliver region-specific training at scale? +

Organizations can deliver region-specific training by empowering local teams to create and adapt content for their own context. This ensures training is relevant to local language, culture, and business needs. With Easygenerator, Sodexo made it possible for regional teams to create and share localized training quickly.

What tools help teams create training without instructional designers? +

Tools that are intuitive and easy to use allow employees without a learning background to create effective training. These tools should support simple content creation, templates, and quick publishing. Easygenerator helped Sodexo’s teams build structured courses without needing instructional design expertise.

How can companies create training faster without increasing resources? +

Companies can create training faster by enabling employees to contribute directly instead of relying only on L&D. This removes bottlenecks and speeds up the entire process. Sodexo used Easygenerator to create training significantly faster by putting content creation in the hands of SMEs.

How can organizations reduce the cost of localized training? +

Organizations can reduce costs by creating training locally instead of translating centrally developed content. This avoids expensive translation processes and reduces rework. With Easygenerator, Sodexo enabled teams to create content in their own regions, cutting both time and costs.

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