Create your customer service training program with Easygenerator
With a user-friendly authoring tool like Easygenerator, anyone can create engaging customer service training for employees. Our drag-and-drop interface combined with in-app support services makes it easy for anyone to get started. We’ve also put together a customer service training template that includes ready-to-use content, minimizing your workload.
At the same time, any course you create using Easygenerator can be exported into LMS-friendly formats like SCORM. This means you can create an engaging course using our tool while knowing you can easily transfer it to other SCORM-friendly platforms anytime. This also means your organization doesn’t have to give up using your preferred LMS if you have one already.
Finally, Easygenerator also enables an Employee-Generated Learning (EGL) approach, where subject matter experts can create training content themselves. This means your customer service managers can leverage our tool to share their expertise directly with their teammates. By reducing dependency on instructional designers, the EGL model can speed up content creation and allow your employees to obtain the knowledge they need sooner.