Create by Confirm review, what 185 G2 reviewers say about the tool formerly called Elucidat

Create by Confirm, the authoring tool formerly called Elucidat, holds 4.3 out of 5 across 185 G2 reviews. Reviewers praise how quickly first-time authors get going. The recurring criticism concerns a ceiling on customization, slow loading on large projects, and collaborating with subject-matter experts.

Key takeaways

• The product has changed names. Eery one of the 20 most recent four-star and five-star G2 reviews still calls it Elucidat, including one written in July 2026.
• There are two authoring products, not one, and the G2 profile covers the simpler of them. Elucidat Create is the rapid tool and Elucidat Author is the advanced one, which explains most of the customization complaints.
• Two reviewers contradict Confirm’s own claim about subject-matter experts. Confirm says Create lets experts contribute without authoring expertise. Both reviewers describe the opposite.
• Confirm does not publish a price for Create. Their other products are priced per learner, from US$16 per user per year, while Create is quote-only.

How we read 185 reviews, and what the incentive labels tell us

We used G2 as our primary review source, with Capterra as a cross-check, and Confirm’s own pages plus the acquiring companies’ announcements for anything about the product or the business. Create held 4.3 out of 5 from 185 reviews when we accessed the profile on 17 August 2026.

We read all 10 reviews that G2 groups below four stars, which includes reviews displaying 2.5 out of 5. We read the most recent four-star reviews, and we read the most recent five-star reviews for both what reviewers liked and what they disliked.

Three things about this review set need saying before any findings, because they change how much weight the findings carry.

Every one of the 10 critical reviews is seller-invited. That is unlike Articulate 360, Adobe Captivate, and iSpring Suite, each of which had several organic critical reviews. Every criticism quoted below came from a prompted review.

The reviews cluster in a campaign window. Five of the 10 critical reviews were written between 10 and 31 October 2025, and the four-star reviews cluster in the same October 2025 to February 2026 period. That pattern describes a review drive rather than a decline in the product, and we would be reading it wrongly if we treated the cluster as a signal about quality.

Only one recent review is organic. A four-star review from 24 July 2026 is the sole unprompted entry in the recent set, which makes it worth more attention than its rating suggests.

Easygenerator publishes this article, and Easygenerator competes with Create. Every quote below links to the review it came from.

The key point. We read every critical review and a sample of the positive ones, all the critical evidence is seller-invited, and we link every quote so you can check our reading.

Elucidat is now Create by Confirm, and the change is bigger than a name

If you are searching for Elucidat and finding a company called Confirm, here is what happened. The tool is the same product. The company around it has been assembled from five businesses in under a year.

Sources: Marlin Equity Partners, Learning Pool, and Confirm’s own FAQ, August 2026

Confirm’s own FAQ states that the company was formed by consolidating five specialist businesses, being Learning Pool, WorkRamp, WorkStep, Elucidat, and Confirm, and that in 2026 all five came together under the Confirm name. So the group took the name of one of its own acquisitions.

The products were renamed alongside the company.

Source: Confirm frontline pricing and Confirm scale-up pricing, August 2026

Five things make the recency of all this concrete. The domain elucidat.com now redirects to Confirm’s Create product page. That page still carries the line announcing that Learning Pool is now Confirm. Confirm’s frontline pricing page lists the product as “Create, previously Elucidat.” G2’s own AI-generated summary of the review corpus still refers to the product as Elucidat.

One structural change matters more than the naming. Confirm’s own product page describes Create as sitting inside their Learn engine, producing content that the learning platform delivers. Elucidat was sold as a standalone authoring tool. Create is a component of a larger workforce platform that also covers engagement, performance, and compliance.

The key point. The tool has not been replaced, but the company has been rebuilt around it, and anyone evaluating Create today is buying into a consolidation that completed weeks ago.

There are two authoring products, and the reviews mostly describe the simpler one

This is the detail that explains most of the criticism below, and it is not obvious from the G2 profile. Elucidat shipped two separate authoring platforms, and the G2 profile is titled “Create (formerly Elucidat Create),” which is the simpler of the two.

Their own documentation sets out the difference. Elucidat Create is described as a way to quickly build straightforward and effective courses. Elucidat Author is where you go for features not available in Create, including a layout editor for custom pages and interactions, rules for branching scenarios, question pools, and social polling.

Moving between them is possible and lossy. Their own guidance says the transfer from Create to Author is not designed to deliver a one-to-one replica, that uploaded audio and video will not transfer, and that questions cannot be copied and must be rebuilt in Author.

The two products have separate help centers, and Elucidat’s release notes from 2025 describe changes to Author and Create separately, including a note that the banner linking Author users to Create appears only for accounts granted access.

The key point. Read every customization criticism below with the question of which product the reviewer was using, because the reviews do not distinguish and the products do.

Create holds 4.3 out of 5, and only 10 reviews sit below four stars

Create is a cloud-based e-learning authoring tool. It builds responsive courses from templates with master themes and style controls, generates course outlines from prompts or source material including PDFs, translates content into 75+ languages with glossary controls, and reports on engagement, completion, pass rates, and content interaction. Confirm lists 28 integrations on G2.

Source: G2, August 2026

Ten reviews out of 185 fall below four stars, which is 5.4%, and no reviewer has ever rated it one star. For comparison, iSpring Suite has 20 out of 853, Articulate 360 has 13 out of 786, and Adobe Captivate has 35 out of 204.

Capterra rates the product 4.6 out of 5 on a separate and older review base, so both platforms place it comfortably above average. G2 reports an average implementation time of 2 months and lists the authoring interface in 10 languages.

G2’s own summary credits ease of use and an intuitive interface accessible to both beginners and experienced authors, along with responsive support, and notes that some users report a lack of advanced customization options that can limit creative flexibility.

The key point. This is a well-liked product with a small critical sample, and the criticism inside it is consistent rather than varied.

Create by Confirm pros and cons, according to G2 reviewers

What reviewers like

• Ease of use, cited in 24 reviews and the most-mentioned strength
• Templates, cited in 11 reviews
• Course creation, cited in 9 reviews
• Customer support, cited in 8 reviews, and reviewers score support at 9.2 out of 10
• AI that generates course outlines from prompts or from source material such as PDFs
• Translation into 75+ languages with glossary controls, auto-translate, and tone controls
• Re-release, which updates a live course in an LMS without re-uploading the package
• Built-in analytics covering engagement, completion, pass rates, and content interaction
• 28 integrations listed on G2

What reviewers criticize

• Not intuitive, cited in 6 reviews and the most-mentioned drawback
• Slow performance, cited in 5 reviews, usually on large projects
• Limited editing, cited in 5 reviews
• Limited customization, cited in 4 reviews
• Design limitations, cited in 4 reviews
• Collaborating with subject-matter experts, raised by two reviewers
• Confirm publishes no price for Create

Best for. Enterprise learning teams that want templated, on-brand output at speed, organizations that need translation across many markets, and buyers who want authoring inside a wider workforce platform rather than as a standalone tool.

Sources: G2, August 2026 and Confirm’s Create product page.

Reviewers praise how quickly first-time authors get going

Ease of use is the most-cited strength at 24 mentions, and the reviews behind it share a specific shape. People who had never used an authoring tool describe getting productive fast.

Dobri D., a video editor at a small business, made the same point in October 2025, liking “how easy Elucidat makes it to create interactive e-learning without needing advanced technical skills,” and adding that the templates and drag-and-drop tools save a lot of time.

Lasse H., a director of business development, praised the range in October 2025, writing that “Elucidat stands out for the wide range of pedagogical approaches and visual styles it supports.”

Nefeli K., a learning management system project officer, valued the publishing workflow in February 2025, citing “how easy it is to publish courses and after, re-release them in your LMS.”

Capterra reaches the same conclusion from a separate corpus, describing the product as designed for organizations that need subject-matter experts and non-specialists to create e-learning without deep instructional design expertise.

The key point. Create gets non-specialists producing quickly, which is the same claim we make about Easygenerator, and reviewers confirm they deliver it.

The most-cited drawback is a ceiling on customization

Limited editing, limited customization, and design limitations together account for 13 of G2’s counted mentions, and not intuitive tops the list at 6. That combination describes a tool people can use but cannot push, with the two-product caveat above attached to every line of it.

Robert G., a senior foreign policy advisor at an enterprise, laid out the whole pattern in an October 2025 review rated 2.5 out of 5. He opens by calling the platform powerful, then writes that “it can sometimes feel limited when trying to customize beyond the provided templates.” He adds that load times can be slow for larger projects, that advanced users might miss more in-depth control over layout and interactivity, and that pricing is on the higher end for smaller teams.

The most recent review on the profile says the same thing in one line, and it is the only unprompted one in the recent set.

Lauren B. reached for a comparison in February 2023, writing that “this program is like a halfway point between Articulate Rise and Storyline 360.” She also notes that she cannot place an item anywhere on a page because it has to align with the grid. An iSpring Suite reviewer described that product in almost identical terms, calling it more of a Rise than a Storyline, which suggests reviewers across this category measure everything against Articulate.

The specifics accumulate across recent four-star reviews. A reviewer in facilities services wanted “more flexibility in the visual design of portals” in December 2025. A reviewer in information services cited a “limited choice of animation formats and pre-set templates” in December 2025. Andy S. wrote in January 2026 that he wishes “there were some more interactions.”

Translation is the one place where the criticism reaches a headline capability. Monika R., a technical trainer at an enterprise, reported “bugs in translation and re-translations” in October 2025, alongside no possibility of freely customizing the layout. Confirm leads with translation into 75+ languages on the product page, so a reviewer reporting bugs in it is worth noting.

One reviewer points straight at the two-product split, and the article is better for including them. Writing in October 2025, they locate the strength specifically in Author mode, then add that “this is also its weakness, as many key elements that are crucial either do not work properly or are missing altogether.” So their complaint is reliability rather than capability, and they are describing the advanced product rather than the rapid one.

The key point. Reviewers reach the ceiling rather than struggling to start, and at least one is telling us the ceiling depends on which of the two products you are in.

What reviewers say about collaborating with subject-matter experts

Confirm’s own product description says Create gives subject-matter experts and stakeholders an easy way to review, comment, and contribute without needing authoring expertise. Two reviewers describe something different, and this is the only claim in the review set where a vendor promise and a customer account point opposite ways.

A reviewer in consumer goods at a small business rated Create 2.5 out of 5 in August 2024 and also describes being unable to click to another slide while an element is in edit mode.

Monica E. raised the review workflow specifically in a January 2026 review titled “Intuitive and Powerful, but With Some Limitations.” The review section where you see comments from the people you asked to review “is not optimal because you cannot make changes directly there,” she wrote.

Two reviewers out of 185 is not a pattern. It matters here because both are describing the specific capability Confirm markets, and because the second reviewer rated the product four stars, which makes it a considered criticism rather than a complaint.

The key point. Getting experts to contribute is the hardest problem in distributed authoring, and it is the one place where Create’s own reviewers disagree with Create’s own marketing.

What Create costs, and what Confirm does not publish

Confirm publishes no price for Create. On their frontline pricing page it appears under a heading reading “Just need one specific product?” alongside Library and Custom, with “Get pricing” where a figure would be.

Confirm does publish prices for its other products, and the model is the part worth understanding.

Source: Confirm frontline pricing and Confirm scale-up pricing, August 2026

Confirm prices per learner. Easygenerator prices per author. Those are not the same measurement and we are not going to pretend they compare, because for a 5,000-person organization the difference depends entirely on how many of those people author and how many only learn.

Two reviewers raise cost without naming a figure. Robert G. wrote in the review quoted earlier that pricing is on the higher end for smaller teams. A reviewer in e-learning at a small business wrote in October 2025 that “the cost may be a limitation for smaller organizations or educational projects.”

A reviewer in retail described the quoting process in February 2026, writing that “after beginning the process it turned out our quote was doubled.” They immediately add that this was not specifically an Elucidat issue and was partly down to information their own side provided, which is worth quoting too.

Capterra reports the same theme from its own corpus, noting that one reviewer described frustration over pricing-related support guidance.

The key point. You cannot price Create without talking to Confirm, and the products around it are priced per learner rather than per author.

What we did not score

Three things sit outside this review and would change the picture if you are evaluating them.

We did not assess the wider Confirm platform. Learn:Go, Learn:Up, Engage, Perform, and Practice are separate products with their own review profiles, and if you are buying the workforce enablement system rather than an authoring tool, this article covers one component of it.

We did not compare Elucidat Author directly. The G2 profile covers Create, and Author is a different product with different capabilities and its own documentation. Anyone who needs custom layouts, branching rules, or question pools should evaluate Author rather than Create.

We did not measure template library volume. Confirm publishes no count, so there is nothing to compare against.

Where Create by Confirm is the better choice

Choose Create if you want authoring inside a wider workforce platform. Confirm now covers learning delivery, engagement, performance, and compliance, and Create feeds content into that.

Choose Create if you need built-in analytics on content performance. Their reporting covers engagement, completion, pass rates, and content interaction inside the product.

Choose Create if integration breadth matters. They list 28 integrations on G2.

Choose Create if your reviewers value support highly. G2 reviewers score their support at 9.2 out of 10, and customer support is one of their five most-cited strengths.

And choose Elucidat Author, rather than Create, if you need custom page layouts, branching rules, question pools, or social polling. Those are the features their own documentation lists as unavailable in Create.

Create by Confirm and Easygenerator compared

Both products are built so people without design training can produce courses, both translate into 75+ languages, and both update a live course in an LMS without a re-upload. They differ on how authoring is licensed and on what sits around the tool.

Sources: G2 Create, G2 Easygenerator, Confirm’s Create page, and Confirm frontline pricing, August 2026.

Several rows go to Confirm. They list more integrations, they include content analytics in the product, they sell a roleplay product we match only through a paid addition, and they offer an LMS. Translation is a genuine tie, and so is updating a live course without a re-upload.

How G2 reviewers score the two products against each other

G2 publishes a direct comparison scoring both products on the same criteria out of 10.

Source: G2 Create vs Easygenerator comparison, August 2026

Easygenerator scores higher on all eight. The widest are course authoring features at 1.5 points, ease of use at 1.1, and product direction at 0.8. The reviewer populations are also similar, which is the point of the next table.

Create actually skews more enterprise than we do, at 52.8% against 43.6%. Mid-market and enterprise account for 85.4% of their reviewers and 88.4% of ours. So both products are being judged by comparable buyers, which makes the score differences more meaningful.

The key point. We score higher on every measure G2 tracks, from a comparable sample and a comparable buyer mix, and the widest gap is on course authoring capability.

Which tool fits which situation

Is Easygenerator a good Create by Confirm alternative

Easygenerator is a good alternative if the pattern in these reviews matches a problem you have.

The pattern is a ceiling, and part of it is a product-choice problem. Reviewers get productive quickly, then find they cannot customize beyond the templates or move an element off the grid. Some of that is Create doing what Create is for, with the advanced work living in Author, which is a second product with a lossy migration path. Nobody complains that the tool is hard to start with.

Underneath that sits a structural question the reviews cannot answer. Create is now a component inside a five-company consolidation that completed weeks ago, and it is priced through a conversation rather than a page. Whether that turns into a better product or a slower one is not something 185 reviews written mostly before the rebrand can tell you.

Easygenerator is a single standalone authoring platform with published prices. Internal experts get instructional design guidance inside the tool, L&D sets the standards and reviews the output, and the Enterprise plan carries unlimited authors, so adding the fortieth author costs the same as the thirty-ninth.

Louise Puddifoot, a leadership development consultant, described why that matters in a webinar on L&D trends:

“We’re changing from being the main builder to being the architect or the curator of learning in the organization. We can’t be the ones creating everything anymore.”

The pressure behind that is documented. Fosway Group’s Digital Learning Realities research, published in November 2025, found that L&D spend is static at best, that headcount is under pressure, and that resources are stretched, with only one in three L&D professionals believing they have the skills for what is coming.

That matters most at scale. Easygenerator analyzed platform data drawn from 213,660 courses and 22.9 million learner-course interactions, covering June 2025 to June 2026, for the 2026 e-learning benchmark report. Nearly half of the courses authors started were never published. That figure covers our own platform, not Confirm’s. What it shows is that a large share of authoring work never reaches a learner, and the more authors an organization has, the more of that work it is paying for.

EasyAI is where the two products differ most. The EasyAI Agent is a co-author rather than a generator. It builds course structure, acts across blocks and pages through conversation, shows its plan before it executes, and applies your course guidelines to everything it touches. It is included in every plan at no extra cost.

EasyTranslate is available as a powerful addition to the suite, covering 75 languages with unlimited translations and unlimited edits. EasyVideo and EasyCoach are available as powerful additions as well, for AI-powered training videos and for AI roleplay practice. Courses publish through SCORM and xAPI, including dynamic SCORM, so a published course updates without a re-upload.

Morningstar shows what the distributed model looks like at scale. The company grew from 5,200 to 11,500 employees across 34 countries, and more than 400 internal experts now create content, with EasyTranslate handling localization. Kevin Seifert, Global Head of Learning and Development at Morningstar, said you can put Easygenerator in someone’s hands and they can start building courses right away.

Danone shows the same thing at a different scale. Frédéric Hebert, former Chief Learning Officer at Danone, said that deploying Easygenerator across 100,000 employees produced roughly 2,500 content authors, 25 times the size of the central L&D team. That number is only reachable if adding an author does not mean buying a seat.

For a feature-by-feature breakdown, see our Easygenerator and Elucidat comparison. We have also reviewed Articulate 360, Adobe Captivate, and iSpring Suite using the same method.

Where Easygenerator is not the right fit

Easygenerator has its own limitations. Against Create specifically, we do not have an LMS, we do not build content analytics into the authoring tool, we list fewer integrations, and our roleplay and translation capabilities are paid additions rather than parts of a platform. If you want one vendor covering learning, engagement, performance, and compliance, Confirm is assembling that. And because Confirm does not publish a price for Create, we cannot tell you which is cheaper.