The website is also available in

Everything you need to know about EasyAI

Want to know more about EasyAI or Course Builder? We answer your most pressing questions in this comprehensive FAQ article.

5 min. read • Sera Özkıvanç

Since launching EasyAI in April 2023, we’ve been refining and building on its capabilities. So, here’s a comprehensive FAQ where we address all your questions and curiosities about Easygenerator’s AI. Like, can EasyAI create e-learning courses on its own? And how does it ensure the safety of your data? Keep reading to find the answers to these questions and more.


Is EasyAI included in all plans?

Yes. EasyAI is included in all plans at no extra cost while we continue to develop and enhance its capabilities. In the future, we plan to integrate all of our top AI features into a comprehensive AI suite, which we will offer as an add-on.

Does EasyAI have a free trial?

Yes. You get access to all of EasyAI’s capabilities with a free Easygenerator trial.

What’s the difference between EasyAI and Course Builder?

EasyAI is Easygenerator’s AI. Course Builder is a sub-feature of EasyAI. We often say that Course Builder is powered by EasyAI, which is also correct. When you create a course, EasyAI offers ‘Quick actions’ to help you with specific tasks, like summarizing text and generating questions. Course Builder, on the other hand, generates a full e-learning course based on your input, which you can then refine with your expertise.

Can EasyAI create e-learning courses on its own?

No. We designed EasyAI to support you in course creation. You can use EasyAI to come up with ideas, to improve your text, and to generate content.

Can Course Builder create e-learning courses on its own?

No. Course Builder can generate a complete course, but it still needs your input. We recommend that you use the generated course as a starting point and build on it with your expertise.

Why should I use EasyAI instead of ChatGPT or other free AI tools?

EasyAI is specifically designed for e-learning, giving a secure and seamless experience that general AI tools cannot match. It guides users through the entire course creation process, from topic ideation to creating learner evaluations. Plus, you can integrate the generated content into your course with just one click. Best of all, EasyAI is the perfect aid for subject matter experts who aren’t skilled in prompt engineering or didactics.

What’s the difference between EasyAI Chat and Easygenerator Live Chat?

EasyAI Chat is an AI-powered chatbot that can answer didactical and topic-related questions, and generate course content. Easygenerator Live Chat is run by our Customer Support team who are on-call 24 hours a day, five days a week, to help you with technical and didactical issues.

How can I get started with EasyAI?

If you don’t have an Easygenerator account yet, you can sign up for a free 14-day trial to get full access to EasyAI. If you’re already an Easygenerator customer, contact our live chat or your Customer Success Manager to get started.


Does EasyAI generate content in languages other than English?

Yes, EasyAI is available in over 50 languages.

Can I edit the content I generate with EasyAI?


Can EasyAI generate images?

Currently, EasyAI can only generate cover images for your courses. We’re working on expanding this capability, so stay tuned!

Can EasyAI generate videos?


Can EasyAI generate subtitles for videos?

Not currently, but we’re exploring this feature and plan to incorporate it soon.

Data and privacy

Which AI platform is EasyAI based on?

EasyAI is powered by OpenAI. We have an enterprise license and a GDPR-compliant Data Processing Agreement with OpenAI.

Does EasyAI or OpenAI train on my data?

No, your data is not used to train any AI models.

Does EasyAI store my data?

Yes. We store your customer data for the duration of your Easygenerator subscription to provide the services you agreed to. All data is encrypted in storage, and we only use anonymized usage metrics to improve our services.

Does OpenAI store my data?

Yes, but only temporarily. OpenAI deletes your data within 30 days if nothing is flagged by their content moderation policy.

How does Easygenerator ensure my data privacy?

All data transferred between Easygenerator and OpenAI is encrypted. Both in-transit and at-rest data is protected, and we ensure full GDPR compliance.

Who can I contact about more security and privacy questions?

If you’re an Easygenerator user, ask us anything on the Easygenerator Live Chat. If not, you can email your questions to [email protected].


Did we miss anything? We hope not, but if you have any more questions, you can get in touch with our team.

To see all of EasyAI’s features in action, we suggest that you book a free demo. We’ll guide you through building a complete e-learning course and answer all your questions along the way.

Prefer a more hands-on approach? Sign up for a free trial and experience EasyAI for yourself!

About the author

Sera Özkıvanç is the content manager at Easygenerator. Over the last four years, she’s written marketing content for various SaaS brands around the world. These days, she’s doing her best to embrace the rainy weather in Rotterdam.

It's easy to get started
  • 14 day trial with access to all features. Start with variety of course templates.
  • Get unlimited design inspirations. Level up your courses.
  • Upload your PowerPoint presentations. Get instant courses created.