10% of employees enjoy contributing knowledge and do it proactively
This group is such a vital asset to you as a learning manager. Your organization’s middle management should reward and focus on retaining this highly motivated segment of the team. The quality of the learning content they contribute is also exceptionally high.
Finding the balance with the other 70-20-10 Rule
In a perfect world, your team would be filled with proactive knowledge-sharers, always eager to contribute and improve your knowledge base. In reality, the numbers tell a different story. The key is to get the most out of what you’ve got.
When it comes to designing your Employee-generated Learning operation, create an environment within your teams and throughout the organization that makes every employee want to get actively involved.
You know that 70 percent of your employees will be less likely to actively contribute to your learning content. The key is to provide them with useful and well-designed tools that make them want to contribute again and again. Sometimes a little incentive goes a long way too.
Be sure to give plenty of attention and appreciation to your star players. They might not need as much encouragement to spread their knowledge, but they’ll still love to be recognized for a job well done. Remember, those employees in the 10 and 20 percent groups can be a major help in getting the other 70 percent to take a more active role.