Watch: How Signify transitioned to in-house learning content creation

Introduction

Signify, formerly known as Philips Lighting, is a global leader in lighting products, systems, and services. The company operates in over 70 countries and has more than 32,000 employees. Jaap Schuuring is the Head of Customer Learning, and he oversees training for customers such as installers and wholesalers. With a small learning team and diverse global training needs, Signify worked with external vendors to produce e-learning content. But the Learning team wanted to create a social learning culture where employees could effectively share knowledge.