Churn prevention checklist
Equip your team with this checklist to minimize customer churn.
Equip your team with this checklist to minimize customer churn.
About this template
This microlearning template serves as a guide for addressing potential customer churn. It helps identify probable causes and solutions. It‘s designed to direct your customer success team on the necessary steps to take when a customer considers discontinuing their subscription to your product.
This template is for:
- Customer success managers or team leads
- Anyone who needs to instruct people on this topic
How to use this template
You can customize any part of the template to make it relevant to your needs and organization. Make sure to follow the instructions and fill in the blank spaces where applicable.
Feel like changing the template entirely? You can replace the content, remove sections, and add new ones. Keep in mind to revise your introduction to fit with your new content. Our advice? Learn how our templates work and turn them into whatever works best for you.
