Privacy Policy

Easygenerator respects the privacy of its customers (clients) and their data subjects; and want you to understand how we collect, use, and share data about you. This privacy policy covers sets out the basis on which Easygenerator B.V collects, processes or shares data about youThis privacy policy applies when you visit or use the Easygenerator web application, APIs, or related services (the “Services”). It also applies to representatives of prospective customers of our business and enterprise products.

Please read the following carefully to understand our practices regarding your data. By using our Services, you are consenting to the handling of your data in accordance with this Privacy Policy and the practices described herein.

References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to Easygenerator B.V. References to “user”, “customer” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

Services

The “Services” includes:
a) the SaaS application related to the authoring account
b) the website and (my account pages)
c) the (optional) hosting of the learning content for your learners
d) the (optional) tracking and tracing database for the results of your learners
e) customer onboarding services, branding, built-in support, and online help

1. What data we get
2. What we use your data for and Legal Basis
3. Who we share your data with
4. Job Applicants
5. Your rights
6. Retention of personal data
7. Cookie Management
8. Updates & contact info

1. What data do we get

Easygenerator collects and processes personal data of customer representatives directly dealing with Easygenerator for contractual engagements.
While availing Easygenerator application services, customers let Easygenerator process personal data of their end users although neither Easygenerator nor any sub-processor has direct access to any of their courses or personal data except in the case as mandated for help and support purposes for which the user gives explicit consent.

Easygenerator collects personal data through both direct and automated means.
Directly collected data may include information entered by individuals, records of content consumption, and information obtained via integrated third-party platforms. Automated collection may encompass technical information relating to devices, as well as data regarding interactions with the Services, including features accessed and duration of use.

1.1 Data you provide to us

When you create an account and use the services, including through a third-party platform, we collect any data you provide directly, including:

Account data	In order to use certain features, you need to create a user account as an admin, author or learner. When you create or update your account, we process and store the data you provide like your email address, password,, company name and account settings and assign you a unique identifying number.
Profile data	You can also choose to provide profile information like a photo, name, email, phone number.
Shared content	Course content created by authors will be shared among learners. Parts of the services let you interact with other users or share content including questions/answers in courses, course scores, learners’ satisfaction score.
Communications and support	If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, and other data about you like your name, email address, location, user ID, and any other related data you provide or that we collect through automated means (which we cover below).
Additional services	If you participate in other services like customer satisfaction surveys, Easygenerator and our sub-processor will be able to process your personal data like name, job title, company details, email and phone number.

The data listed above is stored by us and associated with your account.

1.2 Data we collect through automated means

When you access the Services, we collect certain data by automated means, including:

System data	Technical data about your computer or device like your mobile device used, operating system, internet provider, date and time of login and logoff, cookie IDs, IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types.
Usage data	Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services.
Approximate geographic data	An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

2. How we get data about you

Use of Personal Data
Personal data is processed for the following purposes:

To provide, maintain, and improve the Services;
To communicate with users and respond to inquiries;
To troubleshoot technical or operational issues;
To analyze usage of the Services for optimization and development;
To deliver updates, enhancements, and personalized features;
To conduct research, reporting, and statistical analysis;
To serve marketing or personalized advertising, where applicable;
To comply with applicable legal or regulatory requirements; and
To protect the security, integrity, and lawful operation of the Services.

Legal Bases for Processing

Processing of personal data is based on one or more of the following legal grounds:

Performance of a contract – where processing is necessary to fulfill contractual obligations, including providing access to the Services under agreements with customers, employers, or organizations.
Compliance with legal obligations – where processing is required to meet statutory or regulatory requirements.
Legitimate interests – where processing supports the following legitimate business purposes:
- Operating, growing, and developing the business;
- Ensuring the security and functionality of the website and Services;
- Providing onboarding, training, and customer support;
- Managing relationships with partners and sub-processors;
- Conducting research, analytics, and service improvements;
- Carrying out marketing and business development activities;
- Performing internal administration, governance, and auditing.
Consent – where required by law (e.g., for certain communications, marketing activities, or where individuals voluntarily submit information), processing will be based on explicit consent.

3. Who we share your data with

With a legal basis for processing personal data like legitimate purpose, we share certain data about you with authors/learners, sub-processors performing services for us, Easygenerator affiliates, and our business partners.
We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data for other business purposes only if we have your exclusive consent.

4. Job Applicants

If you have applied for a job vacancy with Easygenerator, or if you match a job role and have your professional information available on recruitment websites including but not limited to LinkedIn or Indeed, we process your personal data for handling your job application and for possibly preparing an employment contract.

4.1 What data we collect
We collect personal information to process your job application. This may include but is not limited to:

Personal Identification Information: Name, address, email, phone number.
Professional Information: Resume, work history, qualifications, references.
Job Application Information: Responses to interview questions, job-specific assessments, and other application materials.
Sensitive Information (if applicable and with consent): Data related to disability status, ethnicity, gender, or other special categories of data required for specific positions or compliance with equal opportunity laws.
Background Check Information: Criminal records, employment history, and reference checks, where permitted by law and consented to by you.

4.2 How we use your data
We process your personal data to:

Assess your qualifications and suitability for the job you applied for
Contact you for further interviews or assessments
Verify the information you provide (including reference checks, background checks, and verification of qualifications)
Comply with legal obligations related to recruitment and employment

4.3 How we share your data
Your personal data may be shared with:

Internal Staff: Relevant employees involved in the hiring process, such as Human Resources, Recruitment, and hiring managers;
Third-Party Service Providers: Vendors or contractors we use for recruitment purposes (e.g., recruitment agencies, background check providers, online testing platforms);
Legal and Regulatory Authorities: If required to do so by law, regulation, or a valid legal request.

We ensure that all third parties who process your personal data are obligated to safeguard your information and only use it for the purposes of the recruitment process.

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you are not selected for the position you applied for, we may retain your data for future recruitment opportunities, with your consent.

If you wish to have your personal data removed from our systems, please contact us using the contact details provided below.

5. Your rights

You have certain rights around the use of your data, including the ability to opt-out of promotional emails, and collection of your data by certain third parties (like in customer satisfaction surveys). You can update or terminate your account from within our services and can also contact us for individual rights requests about your personal data.

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
You can access and update your personal data that Easygenerator collects and maintains as follows:

To update data you provide directly, log into your account and update your account at any time.
You can also delete your profile and personal data instantly.

To stop receiving promotional communications from us, you can opt-out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the services, including administrative confirmations, order confirmations, important updates about the services, and notices about our policies.
Easygenerator processes data on behalf of its clients (controllers) and the requests from clients regarding rights of their end users will be addressed in line with GDPR guidelines.

Easygenerator will only access your account upon your request for assistance. You will be asked to provide explicit consent for that. No employee of Easygenerator will access your account without prior permission; unless required to do so by law and in such cases, where legally permissible, Easygenerator shall inform you.
Easygenerator does have the right to analyze end-user data for general trends and figures, but not on a personal or customer level unless that customer has approved or requested that.

6. Retention of personal data

We keep your personal data for no longer than necessary for the purposes for which the personal data is collected and processed. We only retain the contractual agreement data after the end of a customer’s license with Easygenerator. The length of time we retain personal data for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.

End users can delete their profiles and their personal data; and before this they can export the courses to an external LMS system via HTML, XML or SCORM.

7. Cookie management

Session cookies
Session cookies are temporary files that are deleted once the browser, application, or device is closed. They are used to enable smooth navigation and to collect aggregated statistics. The Easygenerator portal and application make use of session cookies.

Persistent cookies
Persistent cookies remain stored on a computer or mobile device until manually deleted or until they expire automatically after a set period. They are used to remember user preferences and improve the experience on repeat visits.

Cookie preferences
Most browsers allow control of cookies through settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of the Services.

8. Security, Updates & Contact info

8.1 Security

Easygenerator believes in upholding the highest standards of information security, and deals with your data with utmost care. Our host of Technical and Security measures can be found at: Trust Center – Easygenerator.

8.2 Questions

In case of any material changes to this Privacy Policy, existing customers and will be notified via announcement on the Trust Center, through a notification posted on the services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised privacy policy. The revised privacy policy supersedes all previous privacy policies.

8.3 Questions

If you have any questions, concerns, or disputes regarding our privacy policy, please feel free to contact Easygenerator at [email protected].