My name is Dmitriy Morkotun, I’m a technical writer at Sana Commerce. Sana Commerce provides an e-commerce solution that is seamlessly integrated with Microsoft Dynamics and SAP. We help companies all over the world realize their full potential by leveraging the business logic and data stored in their ERP systems in powerful, beautifully designed and user-friendly web stores.
Several years ago, our company set a goal to build the best ERP integrated e-commerce solution. It all started with Microsoft Dynamics NAV, and now Sana is 100% integrated with seven ERP systems. Thus, it requires a lot of effort to provide technical support for all Sana products. It’s not a secret that people don’t like to read technical documentation. It’s much easier to watch two- or three-minute video, where a technical consultant demonstrates how a certain feature works, or how to install or configure something. Since most people prefer watching videos rather than reading technical documentation, we provide both, product documentation and video tutorials for every feature of the Sana Commerce solution in the format of the online courses.
In the sphere of eLearning, we’ve faced the following challenges:
- It takes a lot of time to explain to the new partners and customers how to manage a Sana web store from the very beginning to the end.
- The need of creating an e-learning portal, where partners and customers can take online courses designed for every role.
We’ve chosen Easygenerator as an eLearning tool because:
- We combined our technical documentation in a few online courses, taking the most important things not to overload each topic with information, video tutorials, and illustrations.
- Easygenerator gave us an opportunity to create courses which became an indispensable part in training our partners, customers, and new Sana employees.
The most important advantages of Easygenerator are:
- Easygenerator’s course editor is completely intuitive and does not require any special knowledge.
- There’s a possibility of adding the unlimited number of text boxes, images, video and audio files.
- The variety of course templates gives an opportunity to create nice courses in a short period of time.
- Learners can take courses anytime and anywhere, because the design of the course templates is responsive, which means that it is optimized for desktop and mobile browsing.
- Themes allow you customizing the look and feel of your courses and applying your corporate branding.
- A wide range of question types gives a possibility to make learning activities both useful and entertaining.
- Course creators are not limited in the way of publishing their courses. Easygenerator provides several options for your choice. We are publishing our courses to SCORM packages, and then uploading them to LMS.
Easygenerator is a powerful and easy to use tool which does not limit author’s imagination and enables you to create well-structured and beautiful courses without the need for a designer or any technical knowledge. Thus, it can be used by anyone.